Refund & Return Policy

As Mendiratta Arts Pvt Ltd (Brand FY) products are tailored to your specifications, we regret that we are unable to accommodate returns or exchanges for hand-painted merchandise. Therefore, it is essential to verify your sizing accuracy when placing an order.

We are committed to delivering your items in impeccable condition. Any defects or errors on our part (e.g., incorrect designs or sizes) must be brought to our attention within 3 days of receiving your order on this info@namoglobal.com email address.

If there is any issue with the product, please ship it back in its original condition. Upon receiving the product, if it is unused and unworn, we will refund your amount within 7 working days from the date of receiving.

For the proper care of your hand-painted items during washing, please adhere to the guidelines provided on our website to prevent potential damage.

While we endeavour to meet the delivery, deadlines indicated on our website, please understand that we cannot guarantee the exact delivery timeframe. Rest assured; we will make every effort to honour the stated deadlines to the best of our ability.